1. Introduction
Welcome to Kendall Roams! By using our website and making a purchase, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.
2. Orders & Payments
- We offer Cash on Delivery (COD) only as the payment method.
- Once an order is placed, it cannot be modified or canceled.
- Failure to accept delivery may result in restrictions on future purchases.
3. Shipping & Delivery
- Orders are processed and shipped within the estimated timeframe provided at checkout.
- Delivery times may vary based on location and external factors.
- In case of delays, we will notify you via the contact information provided at the time of purchase.
4. Returns & Refunds
- Returns are accepted only for defective or incorrect items.
- Requests for returns must be made within 7 days of receiving the order.
- Items must be unused and in their original packaging to be eligible for a return.
- Refunds will be processed after the returned item is inspected and approved.
5. Changes to Terms & Conditions
- We reserve the right to update or modify these terms at any time without prior notice.
- Continued use of the website after changes implies acceptance of the updated terms.
6. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].